Booking Enquiry

Booking Enquiry

FAQ'S

Are you partners with Apple?

We are not affiliated with Apple. We are an independent repairer and will not repair any devices on manufacturer warranty devices.

Do you use parts that come direct from the device manufacturer?

We use high-quality parts for the replacement which are usually AAA Class. We make sure we use the best parts available for quality.

Some other repair shops are cheaper. Why shouldn't use them?

For all mobile phones, we provide a quick, efficient repair service. Most of our repairs on the mobile phone provide a 1-year warranty which the cheap repair shop will not provide.

Will I still be charged if you don't fix my device?

Once a diagnosis has been made by our technicians, they will advise you with a price. There will be no fee in the event that we can not fix your smartphone.

If you fix my device will I keep my manufacturer warranty?

If you send your smartphone, laptop, or other electronic devices for repair within its warranty period, it’s a universal thing that your manufacturer’s warranty would be suspended.

Can you repair my device without your password?

Yeah certainly! We will need your contact details, so if there are repair/replacement issues, then we will send you updates or request permission to proceed.